Privacy Policy

1. Introduction

Welcome to JamaicaUnited.org ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make donations to support hurricane relief efforts in Jamaica.

JamaicaUnited.org is operated and managed by Profectify LLC, a company committed to transparency and accountability in all our operations. We take your privacy seriously and are committed to protecting your personal information.

2. Information We Collect

2.1 Personal Information You Provide

When you make a donation or interact with our website, we may collect the following information:

• Contact Information: Name, email address, phone number, and mailing address
• Payment Information: Credit card details, billing address, and transaction history (processed securely through Stripe)
• Donation Details: Donation amount, frequency (one-time or recurring), and any dedication messages
• Communication Data: Any information you provide when contacting us via email, contact forms, or social media
• Account Information: If you create an account, username, password, and preferences

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information:

• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
• Usage Data: Information about how you use our website, products, and services
• Analytics Data: Website traffic, behavior patterns, page views, and navigation paths
• Device Data: Device type, unique device identifiers, and mobile network information
• Location Data: General geographic location based on IP address

2.3 Information from Third Parties

We may receive information about you from:

• Payment Processors: Stripe provides us with payment confirmation and basic transaction details
• Analytics Providers: Information about your interactions with our website
• Social Media Platforms: If you interact with us on social media

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Processing Donations

• Processing and completing your donation transactions
• Sending donation receipts and tax documentation
• Managing recurring donations
• Preventing fraudulent transactions

3.2 Communication and Updates

• Sending donation confirmations and thank-you messages
• Providing updates on how donations are being used
• Sharing impact reports and success stories
• Responding to your inquiries and support requests
• Sending newsletters and campaign updates (with your consent)

3.3 Website Improvement and Analytics

• Analyzing website usage to improve user experience
• Understanding donor behavior and preferences
• Testing new features and functionality
• Conducting research and statistical analysis

3.4 Legal and Security Purposes

• Complying with legal obligations and regulations
• Protecting against fraud, abuse, and security threats
• Enforcing our terms of service and policies
• Maintaining records for financial transparency and auditing

3.5 Marketing and Fundraising

• Sending fundraising appeals and campaign information (with your consent)
• Promoting events and initiatives
• Personalizing communications based on your interests

4. Data Storage and Security

4.1 Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: All payment information is encrypted using SSL/TLS technology
• Secure Payment Processing: We use Stripe, a PCI-DSS compliant payment processor
• Access Controls: Limited access to personal data on a need-to-know basis
• Regular Security Audits: Periodic review of our security practices
• Secure Servers: Data stored on secure, protected servers
• Data Backups: Regular backups to prevent data loss

4.2 Data Storage Location

Your data is stored securely on servers located in the United States and Europe. We ensure that all data storage facilities meet high security and privacy standards.

4.3 Payment Security

5. Data Sharing and Third Parties

5.1 Third-Party Service Providers

We share your information with trusted third-party service providers who help us operate our website and conduct our mission:

• Stripe (Payment Processing): Processes all credit card transactions securely. Stripe is PCI-DSS Level 1 certified and complies with strict data protection standards. View Stripe's Privacy Policy
• Web Hosting Providers: Host our website and database infrastructure
• Email Service Providers: Send donation receipts, updates, and newsletters
• Analytics Services: Help us understand website usage and improve user experience
• Customer Support Tools: Assist us in responding to inquiries

5.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders, subpoenas, or legal processes
• Government or regulatory requests
• Enforcement of our terms of service
• Protection of our rights, property, or safety
• Investigation of fraud or security issues

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring organization. We will notify you of any such change and how it affects your data.

5.4 What We Don't Do

6. Cookies and Tracking Technologies

6.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

6.2 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly, including security features and donation processing
• Analytics Cookies: Help us understand how visitors interact with our website by collecting information anonymously
• Functionality Cookies: Remember your preferences and choices to provide enhanced features
• Performance Cookies: Help us improve website speed and performance

6.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block all cookies from specific websites
• Block all cookies from being set
• Delete all cookies when you close your browser

Please note that blocking or deleting cookies may impact your experience on our website and may prevent certain features from functioning properly.

6.4 Third-Party Analytics

We use analytics services to help us understand website usage and improve our services. These services may use cookies and similar technologies to collect information about your use of our website.

7. Your Privacy Rights

You have the following rights regarding your personal information:

7.1 Access and Portability

• Right to Access: Request a copy of the personal information we hold about you
• Right to Data Portability: Receive your data in a structured, commonly used format

7.2 Correction and Deletion

• Right to Rectification: Request correction of inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal information (subject to legal obligations)

7.3 Restriction and Objection

• Right to Restriction: Request limitation of how we process your data
• Right to Object: Object to processing of your data for certain purposes

7.4 Communication Preferences

• Opt-Out of Marketing: Unsubscribe from promotional emails at any time
• Manage Preferences: Update your communication preferences

7.5 Withdraw Consent

• Right to Withdraw: Withdraw consent for data processing at any time (where processing is based on consent)

7.6 How to Exercise Your Rights

To exercise any of these rights, please contact us at support@jamaicaunited.org. We will respond to your request within 30 days.

8. GDPR Compliance

We are committed to complying with the General Data Protection Regulation (GDPR) and protecting the rights of individuals in the European Union and European Economic Area.

8.1 Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: You have given clear consent for us to process your data for specific purposes
• Contract Performance: Processing is necessary to fulfill our obligations (e.g., processing donations)
• Legal Obligation: Processing is necessary to comply with legal requirements
• Legitimate Interests: Processing is necessary for our legitimate interests (e.g., fraud prevention, improving services)

8.2 EU Representative

For GDPR-related inquiries from EU residents, please contact us at support@jamaicaunited.org with "GDPR Request" in the subject line.

8.3 Data Protection Officer

If you have concerns about how we handle your personal data, you can contact our data protection team at support@jamaicaunited.org.

8.4 Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority in your jurisdiction if you believe we have violated your privacy rights.

9. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@jamaicaunited.org, and we will take steps to delete such information.

For users between 13 and 18 years of age, we recommend obtaining parental consent before making any donations or providing personal information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction.

When we transfer your data internationally, we ensure appropriate safeguards are in place:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for countries with equivalent data protection standards
• Privacy Shield frameworks (where applicable)
• Binding corporate rules for intra-group transfers

We work with service providers who meet international data protection standards and implement appropriate security measures for data transfers.

11. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

11.1 Retention Periods

• Donation Records: Retained for 7 years for tax and accounting purposes, as required by law
• Communication Records: Retained for 3 years unless you request deletion
• Website Analytics: Anonymized after 26 months
• Marketing Data: Retained until you unsubscribe or request deletion
• Account Information: Retained while your account is active or as needed to provide services

11.2 Deletion of Data

After the retention period expires, we securely delete or anonymize your personal information. You may request earlier deletion by contacting us, subject to our legal obligations to retain certain records.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Post the revised policy on our website
• Notify you via email if the changes are significant (for registered users)
• Provide a summary of key changes when appropriate

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: